Effective Date: October 2025
Website: copy.egrabby.com
Owner: Ashraf Ali Khaja Mohideen (Individual)
Address: No. 81, KHM Building, Tirunelveli, Tamil Nadu, India
Email: info@copy.egrabby.com
Phone: +91 93847 56847

1. Introduction

Welcome to eGrabby (“we”, “our”, “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide while using our website copy.egrabby.com, related mobile sites, or mobile applications (collectively, the “Platform”).

By using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use or access our Platform.

2. Information We Collect

We collect information from you in various ways, including when you register, place an order, subscribe to our newsletter, or interact with our site.

A. Personal Information

When you make a purchase or create an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via payment gateway)

B. Non-Personal Information

We may collect non-identifiable data such as:

  • Browser type and version
  • Device information (mobile/desktop)
  • IP address and location
  • Website usage data, including pages visited, duration, and clicks

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send you order confirmations, shipping updates, and support communications
  • Improve our website, services, and user experience
  • Prevent fraudulent transactions and enhance security
  • Send promotional offers (only if you opt-in to receive them)
  • Comply with legal obligations and resolve disputes

We do not sell, rent, or trade your personal information to any third parties.

4. Sharing of Information

Your information may be shared only under the following circumstances:

  • With service providers: such as payment gateways, courier partners, and analytics providers, solely for order fulfillment or improving our services.
  • For legal reasons: when required by law, regulation, court order, or government request.
  • For protection: to safeguard our users, prevent fraud, or enforce our Terms and Conditions.

All third-party partners are bound by confidentiality and data protection agreements.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.
While we strive to protect your data, no electronic storage or transmission is 100% secure. Therefore, we cannot guarantee absolute security, but we take all necessary precautions to protect your information.

6. Cookies

Our Platform uses cookies to enhance user experience and track website performance.

Cookies help us:

  • Recognize returning users
  • Remember items in your shopping cart
  • Analyze site traffic and improve functionality

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly without them.

7. Your Rights

As a user, you have the right to:

  • Access and review your personal information
  • Correct or update inaccurate information
  • Request deletion of your account or personal data (as permitted by law)
  • Opt out of promotional communications

To exercise any of these rights, please contact us at info@copy.egrabby.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please read their respective privacy policies when visiting them.

9. Retention of Data

We retain your personal information only as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law. Once data is no longer needed, we ensure its secure deletion or anonymization.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised “Effective Date.”
We encourage you to review this page regularly to stay informed.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

📧 Email: info@copy.egrabby.com
📞 Phone: +91 93847 56847
🏠 Address: No. 81, KHM Building, Tirunelveli, Tamil Nadu, India

12. Jurisdiction

This Privacy Policy is governed by the laws of India.
Any disputes arising out of this Policy shall be subject to the exclusive jurisdiction of the courts in Tirunelveli District, Tamil Nadu.